(4.4 / 5)15+ Ratings

Veja Reviews

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Overall Rating

4.4
15 Reviews
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About Veja

VEJA-store.com/en_us is the official e-commerce website for VEJA in the United States. It is owned by Veja Fair Trade SARL and offers a range of sneakers made from organic materials, emphasizing social projects, economic justice, and ecological sustainability. The website provides information on shipping methods, store locations, and legal information, among other features.

Veja Pros & Cons

Pros:

  • Quality and Style: Veja sneakers are known for their quality, style, and versatility.
  • Sustainability: Veja emphasizes sustainability by using organic materials and promoting fair trade practices.
  • Comfort: While not the most comfortable, Veja sneakers are well-constructed and suitable for daily wear.
  • Variety: Veja offers a range of styles, including the popular Campo, Esplar, and V-10.
  • Security: The website uses secure payment methods with 128-bit SSL encryption.
  • Return Policy: Veja has a 28-day return policy with free returns for orders over $100 in the United States.

Cons:

  • Customer Service: Many customers have reported poor customer service, including unhelpful and rude responses from Veja's support team.
  • Sizing Issues: Veja sizing can be confusing, with European sizes often running larger than US sizes, and no half-sizes available.
  • Break-in Period: Veja sneakers require a long break-in period and can be stiff initially.
  • No Arch Support: Veja sneakers do not provide arch support, which may be a drawback for some users.
  • Scuffing Issues: The accent paint on some Veja sneakers can easily rub off, and the shoes can be prone to scuffing.

Additional Notes:

  • There have been reports of additional fees and misleading fine print on the website, which can lead to unexpected charges.
  • Some customers have experienced issues with sizing, shipping, and refunds, which can be frustrating.

Veja Coupon & Discount Codes

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Veja Customer Reviews (15)

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Csilla Smitt
Csilla Smitt
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Jul 22, 2024
Shannon Vargas
Shannon Vargas
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Jul 22, 2024
Stella Holmgren
Stella Holmgren
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Jul 22, 2024
Lalita de Palm
Lalita de Palm
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Jul 22, 2024
William Lucas
William Lucas
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Jul 21, 2024
Orlando McArthur
Orlando McArthur
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Jul 21, 2024
Þröstur Hermannsson
Þröstur Hermannsson
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Jul 21, 2024
Aaron Atkinson
Aaron Atkinson
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Jul 18, 2024
Alexander Dennis
Alexander Dennis
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Jul 17, 2024
Oronzo Bergamaschi
Oronzo Bergamaschi
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Jul 17, 2024

Veja Customer’s Q&A

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Veja Features and Benefits

Key Features and Benefits of VEJA Store (veja-store.com/en_us):

  1. Sustainable Materials:

    • Organic Cotton: Grown by farmer's associations in Brazil and Peru, harvested with respect for people and the environment.
    • Amazonian Rubber: Purchased at 3.5 times the market price, ensuring fair trade practices.
    • Recycled Materials: Includes recycled E.V.A., recycled polyester, and rice waste in the production process.
  2. Fair Trade Practices:

    • Direct Producer Deal: VEJA deals directly with producers, cutting out middlemen, and pays upfront for harvests, often up to 50%.
    • Two-Year Contracts: Establishes the price by signing two-year contracts with producer families, ensuring they know their earnings before planting.
  3. Environmental Responsibility:

    • Chemical Safety: Continuously analyzes chemical safety to ensure sneakers do not contain toxic or polluting elements. Adheres to the VEJA Restricted Substances Policy.
    • Water Usage: Special attention is paid to water usage during the tanning process of bovine leather.
  4. Social Responsibility:

    • B Corp Certification: Assesses global impact through a questionnaire covering wages, suppliers, team, environment, workplace, and governance. Helps identify and address weaknesses in the company.
    • Gender Gap: 4 out of the 5 highest earners in the company are women, promoting gender equality.
  5. Transparency:

    • Production Costs: VEJA sneakers cost 30% more to produce due to fair trade and organic materials, but would cost approximately 5 times less if produced in a Chinese factory.
    • Supply Chain Transparency: The company provides detailed information about its supply chain, including the use of fair trade practices and organic materials.
  6. Certifications:

    • B Corp Certification: A trademark licensed by B Lab, indicating social and environmental performance, accountability, and transparency.
  7. Customer Experience:

    • Free Shipping: Offers free standard shipping for every order over $100.
    • Return Policy: Allows returns within 28 days after delivery, with free returns for orders over $100 in the United States.
  8. Quality and Maintenance:

    • Material Care: Provides specific care instructions for different materials, such as leather, canvas, and suede.

These features and benefits highlight VEJA's commitment to sustainability, fair trade, and social responsibility, making it a unique and ethical choice for consumers.

Veja Pricing

VEJA's pricing varies depending on the specific product and location. However, here are some general details:

  • Shipping Costs: Shipping costs may vary depending on the delivery location. Free shipping is available for orders over $100 in the United States, excluding Puerto Rico.
  • Taxes: Prices are quoted inclusive of all taxes. However, orders may be subject to additional taxes and customs fees in the destination country, which are the responsibility of the customer/recipient.
  • Returns: There are no additional costs for returns on orders over $100 in the United States, excluding Puerto Rico.

For the most accurate and up-to-date pricing information, it is recommended to visit the VEJA US website directly.

Payment Method

Veja-store.com accepts multiple payment methods:

  • Credit cards (VISA, MasterCard, JCB, American Express, Discover, Diners)
  • Paypal

If you wish to pay by credit card, select the checkbox "Bank cards" then click on the logo of the card you want to use (VISA, MasterCard, JCB, American Express, Discover). Enter the number of your card, its date of validity and its three-digit cryptogram number, located on the back of your card.

The VEJASTORE pays full attention to security issues regarding Internet payment. Your bank details are transmitted to the server encrypted by SSL (Secure Socket Layer) and transferred in a completely secure environment to the bank via Adyen. They are not in any case retained. Transactions are fully secured through the online payment system of the banking partner. Your banking data only circulate on the Internet in encrypted form, meaning that they are coded in such a way as to make them completely illegible. Moreover, they are only treated by Adyen and are never in possession of VEJA. Indeed, when you type your card number to make your purchases on VEJA it is, in reality, to Adyen that you transmit them. From a technical point of view, the security system relies on 128-bit Secure Socket Layer (SSL) encryption. This payment solution is the most used in France for payment over the Internet.

Beyond sneakers, VEJA is creating sneakers in a different way, mixing social projects, economic justice, and ecological materials. Designed in Paris, made ethically in Brazil for women, men, and kids. Vegan alternative. Free US shipping and returns available. Shop online.

Veja FAQs

FAQ

Veja Alternatives

Here are the top 10 alternatives to veja-store.com:

  1. Allbirds.com
  2. Sneakersnstuff.com
  3. Sneakerpolitics.com
  4. Orthofeet.com
  5. Vionicshoes.com
  6. Cariuma Shoes
  7. Taeger Footwear
  8. YATAY Footwear
  9. Po-Zu Shoes
  10. Vans

These alternatives offer a variety of styles and options for sustainable and fashionable footwear. Each brand has its unique selling points and offers a different shopping experience. It's always good to explore different brands to find the perfect fit for your style and needs. Happy shopping!

FAQ

How To Open A Veja Account?

To open an account on veja-store.com, follow these steps:

  1. Go to the "My Account" section.
  2. In the Create My Account area, click "Continue".
  3. Fill out the form provided for this purpose.

If you already have a VEJASTORE account, log in with your e-mail and password in the "My Account" section.

You can also access your personal account via Google, Facebook, Twitter, or WeChat.

For mobile users:

  1. Go to the main menu at the top left.
  2. Click on "Identify yourself" and then on "Create my account".
  3. Fill out the form provided for this purpose.

If you already have a VEJASTORE account via your mobile, go to the main menu, click on "Identify yourself", and log in with your e-mail and password.

Creating an account has many benefits: check out faster, keep more than one address, track orders, and more. Beyond sneakers, VEJA is creating sneakers in a different way, mixing social projects, economic justice, and ecological materials. Designed in Paris, made ethically in Brazil for women, men, and kids. Vegan alternative. Free US shipping and returns available. Shop online.

FAQ

Veja Return Policy?

Veja-store.com has a 28-day return policy after delivery for all orders placed. Items must be in new conditions, in their original box (undamaged box), and accompanied by the "Return Request" that can be downloaded via your personal account.

Free returns are offered in the United States for orders over $100 (except Puerto Rico). Returns should be sent to the following address: Savino Del Bene 200 suite 100 River Rd, Fairless Hills PA PA 19030 United States.

Refunds are made for the product(s) returned by the selected refund option when making your return request: credit note or refund depending on the original payment method. If the item returned was originally cancelled by a credit note, you'll be automatically credited (valid for 1 year from the date of issue). Credit notes created as a commercial gesture are not refundable.

Please note that exchanges are not offered on the website. If a different size or another style is needed, it is suggested to return the items or order again on the e-shop.

Online orders made on the website cannot be returned in store. The return request should be made by following the online procedure.

For any purchase made online between November 25 and December 25, 2022, the return period is extended to 60 days.

The returned product(s) must be in perfect condition, unworn, and in their original packaging (box, accessories) to receive a refund or a credit. Any product that has been worn, damaged, is not in its original box, or whose packaging is damaged will not be eligible for a refund or credit.

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